FAQ

  • Do you have a brick-and-mortar location?

    We do not, but you can find our products at The Annex in New London, our artisan market events, and our Etsy AshAndJules.

  • Do you do custom orders?

    Yes, we do custom orders and commissions. Email us at ashandjules4477@gmail.com

  • When and where are your events?

    Our events are listed here on our website.

    Most of our events are in Willimantic, CT and New London, CT.

    We will be at Willimantic Third Thursday every month until September.

    We will be at Sailfest in New London, CT on July 8 and July 9, 2023.

    We post event flyers on our Instagram and Facebook.

  • What is your return policy?

    Returns or exchanges of equal value within 30 days (online orders only).

  • What do I do if my Ash and Jules jewelry broke? Can you fix it?

    Yes, we can fix it! Our products are of high quality, but they are often fragile. Contact us and we can evaluate the situation. Based on the situation, there may be a cost to fix the item.

  • For more information or further questions, contact us at ashandjules4477@gmail.com

    Ash and Jules LLC is a small business based in Montville, CT. There is no physical store location. Ash and Jules sells jewelry, candles, crystals, suncatchers, and spiritual tools. Find us on Instagram at @ashandjules4477.